At Audio-X, we stand by the quality and durability of our products. Every Audio-X speaker is engineered with precision and undergoes strict quality checks to ensure a premium sound experience. To give our customers complete peace of mind, we offer a transparent warranty and dedicated support service.
1. Warranty Coverage
-
All Audio-X speakers come with a 1-year limited warranty from the date of purchase.
-
The warranty covers manufacturing defects in materials and workmanship.
-
During the warranty period, we will repair or replace defective products at no additional cost (excluding shipping, if applicable).
2. What Is Not Covered
The warranty does not cover:
-
Damage caused by misuse, accidents, mishandling, or unauthorized modifications/repairs.
-
Normal wear and tear, including scratches, dents, or cosmetic damage.
-
Damage due to exposure to moisture, extreme temperatures, or improper storage.
-
Products purchased from unauthorized sellers.
3. Warranty Claim Process
To make a warranty claim:
-
Contact our support team at support@audiox.in or call +91 [Your Number].
-
Provide proof of purchase (invoice/receipt).
-
Share details about the issue along with product images/videos, if required.
-
Our team will guide you through the repair/replacement process.
4. Customer Support
Our dedicated support team is here to assist you with:
-
Troubleshooting and technical guidance.
-
Product installation and setup queries.
-
Assistance with returns, exchanges, and warranty claims.
📞 Helpline: +91 [Your Number]
📧 Email: support@audiox.in
🕒 Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM