At Audio-X, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help with our hassle-free return and refund policy.

1. Returns

  • You may return a product within 7 days of delivery, provided it is unused, in its original packaging, and accompanied by the purchase receipt.

  • Products damaged due to misuse, mishandling, or unauthorized repairs will not be eligible for return.

  • To initiate a return, please contact our support team at audioxspeaker@gmail.com or call +91 9990431897.

2. Refunds

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 7–10 business days through your original payment method.

  • Shipping charges (if any) are non-refundable.

3. Exchanges

  • We only replace items if they are defective or damaged upon delivery.

  • If you need to exchange a product for the same item, contact us at audioxspeaker@gmail.com with your order details.

4. Non-Returnable Items

Certain items are not eligible for return:

  • Products purchased under clearance or special offers.

  • Customized or specially ordered items.

  • Products showing signs of use, wear, or physical damage.

5. Shipping for Returns

  • Customers are responsible for the shipping cost of returning the item, unless the product is defective or incorrect.

  • For your safety, we recommend using a trackable shipping service.

6. Contact Us

For any questions about returns or refunds, reach out to us:

📧 Email: audioxspeaker@gmail.com
📞 Phone: +91 9990431897